Validator, our bespoke valuation software, has now been adopted by users in other countries. Developed in house over the past 20 year, Validator has over 1 million products specifications and costs covering every insurance category including PC & laptops, mobile phones, electrical entertainment, white goods, cycles, golf, power tools, fishing equipment spectacles, hearing aids and even freezer food.
By deploying the software within insurance partners contact centres it allows insurers to validate simple claims on their first call with their policy holders therefore reducing claim duration.
Initially it has been rolled out in Australia where it is used by two of the country’s largest insurers. This means that over 30% of Australian insurance claims are managed using the BeValued software.
Further to Australia we are also piloting the software in mainland Europe.