Say hello to a simple, stress free claim process. Your way.
Our vision was to build a digital platform, which covers the entire spectrum of service and expectation of both our clients and their customers. The vision became reality when we released one of the industry’s first self-service insurance claim software, Claim Companion.
From hard work comes greatness, this software revolutionises the way the customer can process their claim.
We believe that Claim Companion enhances the journey by allowing the customer to take control of their claim at their pace and at any time of the day.
Securely logging into your own claim profile, you can fill out easy to answer questions as part of a step by step process. With Claim Companion you can log in at any time of the day or night at your convenience, allowing you to save your progress each step of the way. Claim Companion is compatible with any device, so no matter what device you are using, you will still be able to manage your own claim.
You may be thinking this is too good to be true!
From the 1st step logging into your account, you can see all the policy details including excess, limits that relate to the claim and details of the claim being made. You will be able to update claim information including additional contact details, communication preferences and upload any substantiation needed.
Following evaluation from one of our specialists, you will be able to review the selection of settlement options available to you.
You will receive live updates with any actions required to progress the claim, allowing you a full 24/7 service!
So take control and let Claim Companion make your life stress free.