BeDirect

Apple Authorised Service Provider

Authorised repairer of iPhones, iPads, Macs and Watches

Authorised repairer of iPhones, iPads, Macs, and Watches Book an Appointment

Our technicians are trained and certified by Apple, and we only use genuine Apple parts. This means you can be assured your Apple repair is done professionally, delivered with care and most importantly, that your device will work just as you expect it to.

Accredited Apple repairers.
Genuine Apple parts.
Drop-in centre in Eastbourne.
Next day courier service.
Protection of your data and personal information.

Preparing your devices for repair

Booking your device in for repair? We’ll ask you to follow a few simply steps to prepare
your device before booking it in with us. Check out these steps for iPhone, Mac, iPad and Watch.

Book an appointment

Go to getsupport.apple.com and select 'BeValued' to book an in-store appointment.

Book an Appointment

Or call us on Apple Support 01323 418434

How to prepare your iPhone for service

Before booking your iPhone in for repair, we ask that you take the following steps. First, ensure that you have backed up your iPhone – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, as this can stop us from being able to process your repair.

Finally, please ensure that any accessories, including your SIM card and case are removed from your device. We do not need the box, charger, or any other accessories with your device.

How to back up your iPhone Disable Find My iPhone

How to prepare your Mac for service

Before booking your Mac in for repair, we ask that you take the following steps. First, ensure that you have backed up your Mac – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, as this can stop us from being able to process your repair.

Finally, please ensure that any accessories, including your case (where applicable) are removed from your device. We do not need the box, charger, or any other accessories with your device.

How to back up your Mac Disable Find My Mac

How to prepare your iPad for service

Before booking your iPad in for repair, we ask that you take the following steps. First, ensure that you have backed up your iPad – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, as this can stop us from being able to process your repair.

Finally, please ensure that any accessories, including your SIM card (where applicable) and case are removed from your device. We do not need the box, charger, or any other accessories with your device.

How to back up your iPad Disable Find My iPad

How to prepare your Apple Watch for service

Before booking your Apple Watch in for repair, we ask that you take the following steps. First, ensure that you have backed up your Watch – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, as this can stop us from being able to process your repair.

Finally, please ensure that any accessories, including cases are removed from your device. We do not need the box, charger, or any other accessories with your device.

How to back up your watch Disable Find My watch

Manage My Claim

BeDirect

Apple Authorised Service Provider