We are revolutionising the way in which contents claims are managed!
Claim Companion is a customer facing portal that allows the policyholder to manage and interact with their contents claim in a fully digital environment. Gone are the days of inefficient back and forth emails and phone calls. Claim Companion provides a fully connected environment from lodgement to settlement:
- Review policy limits.
- Confirm personal details and preferred contact details.
- Provide details of claimed items from our extensive product catalogue or be guided through a features-based description engine.
- Intelligent question sets that guide customers through the process.
- Upload supportive documentation.
- Interact in real time with the claim handlers.
- View policy decision
- Accept settlement offer.
- Select fulfilment pathway.
Claim Companion can be fully white labelled to reflect our client's brand, style and voice to their customer. API integration allows seamless connectivity into either Claims Control or other claims platforms.