Claims Control

Claims Control has been built from the ground up to reflect the specific requirements of contents claims. When used in conjunction with Claim Companion (our customer facing portal), it provides a fully connected environment through which to interact with policyholders.

• Built from the ground up to address the specific requirements of contents claims.
• Interact with policyholders via traditional means or fully digitally.
• Fully accessible for claim handlers, adjusters or third party assessors via desktop, laptop or tablet.
• View uploaded claim circumstances, supporting documentation and item details in real time.
• Rich detailed descriptions of all items.
• Digitally validate or seek quotations via links to suppliers.
• Communicate with all stakeholders through one platform.
• Confirm policy decision and settlement options. 
• Reduce operational costs through reduced touch points and a streamlined process.
• Improve customer satisfaction through faster decisions and greater transparency.